Course Description

Called a masterwork, compassionate Nonviolent Communication (NVC) is a powerful process for relationship building, team-building and establishing a solid foundation based on trust and transparency. Emphasizing relational intelligence over intellectual analysis and focusing on universal human needs, NVC encourages open and honest dialogue that facilitates individuals to have their input considered and valued without loss of self-esteem, build-up of resentment, coercion, or fear of retribution.

Please note that course material can be experienced as challenging given the level of focused attention dedicated to the more widely held personal and cultural beliefs, premises and assumptions that are at the basis of language and communication, in particular those that largely go unexamined and consequently create a great many problems for us. Participant openness and willingness are crucial in this case and will lead to profound learning and breakthroughs.

Topics: 
• Alienating thinking and language 
• Conflict resolution 
• Intention in dialogue 
• Power of observation 
• Anger and other strong emotions 
• Empathy and understanding 
• Cultivating interpersonal fluency 
• Relationship building & collaboration

Learning Outcomes: 
• Increasing self-awareness 
• Providing honest feedback 
• Developing non-judgmental observations 
• Identifying universal needs 
• Making clear and effective requests 
• Transforming anger 
• Keys to empathic listening 
• The NVC 4 step dialogue process

Registration: Royal Roads University or call 250.391.2513