Restoring trust and goodwill after communication breaks down can be difficult ... so difficult that valuable employees, managers or life partners often choose to give up and walk away.
By becoming aware of the dynamics at play, it is entirely possible to become "unstuck" and turn challenging situations into positive learning experiences that actually strengthen relationships.
Anger, for example, easily becomes an unhealthy cycle: Voices get louder and heart rates increase. Destructive reactions follow, usually with little regard for the consequences. Finally, we cool off. Regret settles in and we berate ourselves for our behaviour.
Rarely do we get to the root of anger. And so... the cycle repeats itself, every time as a tragic expression of unacknowledged yet vitally important needs.
By working together, we can explore how to dissolve existing negative patterns. Using specific tools, individuals gain skills on how to speak with clarity and openness which exposes the root cause of the conflict - and it's rarely what we think it is!
We can rebuild compromised relationships and re-establish channels for effective and productive communication.
If you or members of your team are experiencing a communication challenge, contact Rachelle Lamb's office to find out how she can help. Suitable for teams and individuals.
I am grateful to Rachelle for the rich learning opportunity she provided both myself and our group.…(more)